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FAQ

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+ How do I wash my SarahLou Co. throw?

SarahLou Co. Throws are made of high quality, but delicate merino wool and must be treated that way. The throws can be dry cleaned or very gently spot cleaned.

+ My SarahLou Co. throw is shedding, what do I do?

The SarahLou Co. throws are made of a “roving” which is technically an unfinished yarn, so the fibers tend to shed which is very normal. Like any product, the rougher you are with it the more damage you can cause! The fibers catch more on materials that are coarse or rough, so if it is next to a smoother material it will shed less.

+ How do I care for my SarahLou Co. throw?

You can keep your throw looking as beautiful as the first day you unboxed it by following a simple maintenance routine! If you see some fibers that are coming loose or breaking away from your blanket, gently tug on the strands in the direction of the stitch and smooth down with your fingers. You can easily get dirt of dust or crumbs out of your blanket by giving it a good shake!

+ How do I make a return?

Returns are processed on a case by case basis. If you have questions about making a return please send us an email! Orders are only considered for return if the throw has been in your possession for less than two weeks and if it is still completely unused and in the original condition in which you received it. We do not cover the cost of the shipping label for returning your blanket back to us.

+ How long until my order is shipped?

If the color and size of throw or product you purchase is in stock, then your order will be ready to ship in approximately three business days.

+ How do I know which size to order?

In the item descriptions, there is a sizing guide that will help you decide which size works best for you.

+ Can I order a custom size?

Absolutely! We can make almost any size you would like, send us a message if you are interested in a custom order!

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